At KatylaWear, we strive to provide a smooth and reliable shipping experience for our customers.

• Delivery Time: Orders typically arrive within 3-10 business days after they are accepted and processed.

• Order Processing: Once your order is processed, you will receive a confirmation email containing a tracking number to help you monitor your shipment’s journey.

• Contact Us: If you have any questions or concerns about your order, please feel free to reach out to us at lotusbomb8@gmail.com.and is free for orders over $50.

International shipping typically takes 5-10 business days . All orders are processed within 24- 48 hours during business days.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lotusbomb8@gmail.com. Please note that returns will need to be sent to the following address: 1353 W Mill St STE 111 #5001, San Bernardino, CA 92410

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lotusbomb8@gmail.com.

Each product page includes a detailed size guide with measurements. We recommend measuring yourself and comparing with our size charts for the best fit. For specific sizing questions, our customer service team is happy to help.

Once your order ships, you'll receive a tracking number via email. You can also track your order by:

• Logging into your account on our website
• Using the tracking number in your shipment confirmation email
• Contacting our customer service team with your order number